“This certification is testimony of our commitment to ensure that we are providing iLottery players with responsible gaming tools they need to manage their play responsibly.” Chip Polston, Senior Vice President, Communications, Public Relations and Social Responsibility for Kentucky Lottery Corporation “This was an absolute game changer when we were setting up our program –iCAP very clearly laid out what the elements of a highly responsible platform would look like, and basically gave us the road map to use moving forward.” The process also provides the opportunity for staff across the business to benefit from the advice and input of an independent expert in harm prevention. – provides reassurance to your staff that their employer is committed to safer gambling and that the work they do is not contributing to harming vulnerable populations. – provides reassurance to your shareholders and regulators that the potential for harm is being addressed and minimised. The standard gives your customers the reassurance that you not only provide a wide range of tools and services to keep them safe when gambling, but that these are audited on a regular basis to make sure that they are all working as they should. Its focus is on consumer protection: making sure everything is in place to help ensure that all your customers, from the time they join, are able to gamble in safety. An assessment of overall compliance by the NCPG team.An audit of this evidence by an independent specialist responsible gambling consultancy:.A framework of required evidence across your player protection processes and tools, together with a review of your responsible gambling policies and training. The standards are regularly updated to ensure the latest best practice in preventing gambling harm is included. It’s based on the Internet Responsible Gambling Standards devised by a panel of gambling harm prevention experts from around the world. First developed in 2012, and updated several times including in 2021 to keep up with new regulations and technology, these standards have driven responsible gambling regulation in a number of states as online gambling has developed in the US. Internet Compliance Assessment Program (iCAP) What is iCAP?Ī US accreditation for best practice in player protection in online gambling, backed by the expertise of the National Council on Problem Gambling.
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